FAQ

Frequently Asked Questions

Q: When will my order ship?
We prepare each order within 1–3 business days. After dispatch, delivery usually takes about 5–12 business days (depending on your location).

Q: Does my order include a car model?
No — the product includes only the display unit. The car shown in images is for demonstration purposes only.

Q: What scale of model cars fit inside the display?
Our display is designed for 1:64 scale die-cast cars (e.g. Hot Wheels, Tomica, etc.). It can also accommodate most cars up to 75 mm in length.

Q: How does the lighting work?
The LED lighting is motion-activated: it turns on automatically when motion is detected and stays lit for about 30 seconds before fading.

Q: How is the product powered?
It includes a built-in rechargeable battery (USB-C) — you can use it wirelessly after charging, or keep it plugged in.

Q: Do you ship internationally?
Yes — we ship worldwide. Delivery time depends on your country but is typically 5–12 business days after dispatch.

Q: What if I have more questions?
Feel free to contact us via our support email or contact page.